Personalized Ads Come to Retail

August 21st, 2008

Dunkin’ Donuts and Procter & Gamble are testing RFID and other technologies that will enable them to target ads to consumers based on their just-made, in-store purchases.  Dunkin’ will invite morning coffee purchasers back for an afternoon coffee break, while P&G will recommend hair conditioners based on the particular brand of shampoo a customer has selected.  Also under test: facial recognition software that will allow advertisers to target messages based on shopper demographics.  The Wall Street Journal  (Aug. 21, 2008)  Paid subscription may be required.

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